Privacy Policy

At Das Rose Garden, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or place an order.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing details provided during account registration or checkout.
• Order Information: Products purchased, order history, payment method used, and delivery preferences.
• Device & Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referral source - collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders, including shipping and delivery notifications.
• Communicate with you regarding order updates, promotions, and customer support.
• Improve our website, product offerings, and customer experience.
• Prevent fraud and ensure the security of our services.
• Comply with legal obligations.

3. Information Sharing

We do not sell your personal information to third parties. We may share your data with:

• Shipping Partners: To deliver your orders (e.g., courier services).
• Payment Processors: To securely process payments (e.g., Razorpay, UPI providers).
• Analytics Providers: To understand website usage patterns (e.g., Vercel Analytics).
• Legal Authorities: When required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions and secure storage practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are retained for accounting and legal compliance purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data (subject to legal retention requirements).
• Opt out of promotional communications at any time.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact

For questions or concerns about this Privacy Policy, please contact us at dasshuvankar470@gmail.com or call +91 82509 28721.